The Maryland Department of Transportation Guaranteed Ride Home program provides a free ride home for registered commuters in the Greater Baltimore/Washington region who take transit, or carpool, vanpool, walk or bike to work at least twice weekly.

In the event of a personal illness, unexpected family emergency, or unscheduled overtime while you’re at work, Guaranteed Ride Home will arrange for a free taxi ride, free transit ride, or even a free rental car up to four times each year to get you home (provided you took one of the qualifying modes of transportation to work that day).

Guaranteed Ride Home cannot be used for weather emergencies, previously scheduled medical appointments, personal errands, business-related travel, working late without a supervisor’s request, any type of building evacuations, or natural acts of God. Other restrictions may apply. 

To qualify for Guaranteed Ride Home: 

  • You must be registered each year for access to Guaranteed Ride Home benefits. 
  • You must use one of the commute modes listed above on the day you request a Guaranteed Ride Home. 
  • You must work in the Baltimore/Washington metropolitan area.

The service is absolutely free, excluding taxes, fuel, and gratuity. To register for the Guaranteed Ride Home service, call 1-800-745-7433, or apply at www.commuterconnections.org. When we receive your application, you’ll get a commuter ID card and guidelines.

Representatives are on call Monday – Friday from 6:00 a.m. to 10:00 p.m. It is recommended that you take your trip prior to 10:00 p.m. to ensure that service is available when you need it. 

How to register for Guaranteed Ride Home?
Call 1-800-745-7433, or apply at www.commuterconnections.org. When we receive your application, you’ll get a commuter ID card and guidelines.